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Privacy Policy

Quick Delivery Team (QDT)

Last updated: November 2025

1. General

Quick Delivery Team B.V. (QDT), based in Amsterdam and registered with the Chamber of Commerce, values the protection of your personal data.
This privacy policy explains which data we collect, why we collect it, and how we protect your information.

This policy applies to all visitors of our website (www.qdt.nl) and to all customers using our courier, transport, or distribution services.


2. Personal Data We Process

QDT only processes personal data necessary to carry out our services.
We may process the following information:

  • Name, address, and place of residence (contact details)

  • Company name and Chamber of Commerce (KvK) number (for business clients)

  • Phone number and email address

  • Pickup and delivery addresses

  • Payment and invoicing details

  • Login or contact information provided through our contact or quote forms

  • IP address and browsing behavior (via cookies — see §8)

 
3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Performing courier, transport, and distribution services

  • Preparing quotes, invoices, and transport documents

  • Customer contact and support

  • Administrative and legal obligations

  • Improving our website and services

  • Security and fraud prevention

We do not process data for any purposes other than those listed above.

 

4. Legal Basis for Processing

QDT processes personal data only on the following lawful grounds under the GDPR:

  • Performance of a contract (e.g., providing transport services)

  • Legal obligation (e.g., tax record-keeping)

  • Legitimate interest (e.g., improving our services)

  • Consent (e.g., use of cookies or marketing communication)


5. Sharing Data with Third Parties

We only share your data with third parties when necessary to perform our services or to comply with legal obligations.
These may include:

  • Transport partners and drivers

  • Administrative or accounting offices

  • IT and hosting providers

  • Government authorities (only when legally required)

We have data processing agreements with these parties to ensure that your data is handled safely and confidentially.

6. Data Retention Periods

QDT retains personal data no longer than is strictly necessary for the purposes for which it was collected.

Standard retention periods:

  • Customer and invoice data: 7 years (required by tax law)

  • Contact forms and quotes: up to 12 months

  • Cookies: see §8

After these periods, data will be securely deleted or anonymized.


7. Security of Personal Data

We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, or disclosure of your data.
Your information is stored on secure servers located within the European Economic Area (EEA).


8. Cookies and Website Usage

Our website (www.qdt.nl) uses cookies to improve user experience and collect anonymous statistics, for example through Google Analytics.

  • Functional cookies: necessary for proper website functionality.

  • Analytical cookies: used to understand website usage (anonymously).

  • Marketing cookies: only used with your consent.

You can adjust your cookie preferences at any time through your browser settings.


9. Your Rights (GDPR)

You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Object to processing

  • Withdraw your consent

  • File a complaint with the Dutch Data Protection Authority (www.autoriteitpersoonsgegevens.nl)

For such requests, please contact us at:
📧 info@qdt.nl


10. Changes to This Privacy Policy

QDT reserves the right to update this privacy policy when necessary — for example, due to legal changes or improvements in our procedures.
The most recent version is always available at www.qdt.nl/privacybeleid.


11. Contact Information

Quick Delivery Team (QDT)
Amsterdam, The Netherlands
📧 info@qdt.nl
🌐 www.qdt.nl