FAQ
Frequently Asked Questions
We make transport smarter and more efficient
1. What services does QDT offer?
- QDT provides reliable, fast, and secure transport and delivery services for both businesses and private customers throughout the Netherlands.
- We handle various types of shipments, including parcels, documents, and larger goods.
2. What should I do if my shipment is delayed or lost?
- Each QDT shipment receives a tracking number.
- Enter your tracking code on our website to view real-time updates.
- Contact QDT Customer Service immediately in case of delays or loss.
- We will investigate the issue and provide solutions, including possible compensation.
3. How can I book a delivery with QDT?
You can easily book a delivery through our website www.qdt.nl or by contacting our customer service.
Provide the shipment details, pickup location, and delivery address.
4. Which areas does QDT serve?
- QDT operates throughout the Netherlands, covering all major cities and towns.
- For specific routes or international shipments, please contact our customer service.
5. How much does a delivery with QDT cost?
The price depends on the size, weight, distance, and type of service of the shipment.
During the online booking process, you will receive an instant quotation.
6. How long does a delivery usually take?
- Standard deliveries are typically completed within 24–48 hours.
- For urgent shipments, we offer express services, often with same-day delivery.
7. Can I track my shipment?
8. Are there any prohibited items?
9. How can I contact QDT?
10. Does QDT offer business accounts?
11. Is my shipment insured?
- All shipments are covered by QDT’s standard liability insurance.
- Additional insurance can be arranged for valuable goods.